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Privacy Policy

Safe Payments

The terms and conditions must be accepted before the customer purchase an item from us online. Therefore, it must be read carefully and approved by the customer before any further processing of orders can take place.
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Prices
  • All prices on the website are final prices with tax included.
  • Brand source has the right to change the prices of the product freely as the market changes.
  • The delivery fee is separate from the final price of the product. For example an additional fee of $40.00 to deliver anywhere in Trinidad and $60.00 to deliver anywhere in Tobago.
  • The assembly fee of the item is not included in the final price of the item. ALL items come unassembled in a box. Different items has different assembly fees.
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Online Payments
  • The customer must pay for the item and additional fees either assembly or delivery fee at once. SInce we would not be accepting any cash on delivery.
  • The user can use their Credit Card to conduct payments on our website.
  • We encrypt certain sensitive information (such as credit card information) using Secure Sockets Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted.
  • No credit or debit card information is stored on our website, and we are utilizing a secure payment gateway (First Atlantic Commerce) which is responsible for processing such payments and charges.
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Order Processing
  • We at Brand Source have the final approval when it comes to ordering an item.
  • Availability of stocks/ stock count should be considered by us before an order is approved.
  • Orders can be terminated by us if the customer do not meet our requirements.
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Delivery options
  • The delivery fee is separate from the final price of the product. For example an additional fee of $40.00 to deliver anywhere in Trinidad and $60.00 to deliver anywhere in Tobago.
  • Delivery is done via TT Post.
  • Delivery can be done in 7 to 10 working days.
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Order Processing
  • A fee of $50 is applied for any customer who wishes to return the item they purchased.
  • Only items in seal boxes would be accepted.
Customers has 3 days to claim any missing parts.
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